Frequently Asked Questions
Everything you need to know about shopping with Brianna Cannon
How long will it take for my order to ship?
Most orders are processed and shipped within 1-3 business days. During peak holiday seasons or major collection launches, processing may take up to 5 business days.
What is your return policy?
We accept returns on unworn, unused items with original tags attached within 14 days of delivery. Please note that custom items and final sale products are not eligible for return.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and preferred carrier.
How should I care for my Brianna Cannon accessories?
To maintain the quality of your items, we recommend avoiding contact with hairspray, perfume, and water. Store your accessories in a dry place, preferably in the provided dust bag.
Can I modify or cancel my order after it has been placed?
Because we strive to process orders quickly, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay installments.